Bittersweet at Nexus Resort & Spa Karambunai

I like having a short weekend gateway at nearby resorts. Just a quick escape from busy city life. Don't you think? It kind of like, ...


I like having a short weekend gateway at nearby resorts. Just a quick escape from busy city life. Don't you think? It kind of like, recharging your battery. To make you more energetic to face another week. Last few weekends, me and my teammates were staying at this resorts. Lovely experience with a little twist and turn.  So here is my post stay review & my experience which I hope will benefit all of you, in case you want to stay here. 


I booked our room (triple sharing) via phone after an advice from my friend. First, I try to book via their website and it's quite expensive. Published rate in the website absolutely different when I call the reservation associates. It's much cheaper actually by phone. So, I do suggest you book by phone as you can ask many questions about the rooms and other facilities. 

After everything settled and then after one week, the day has arrived and we drove our self to Nexus Resort & Spa Karambunai. From KK city, probably took around 30 to 45 minutes drive.We check in at 2.00 pm, supposedly. But however, we unable to check in as our room is not ready yet. So we have to wait like 45 minutes or so. What a way to start your weekend gateway. I still remember my friend face. He is so disappointed. Well, everyone did.So, to fill up the gap, we touring around the resort and find out what service and facilities they have. 


After 45 minutes, our room is ready and then we proceed to our assigned room. Our room located at level 4 at the very end of the wing. Kind of further from  the main building. Supposed to be Ocean Panorama view room, but somehow, it wasn't. There gigantic grown coconut and trees, obstruct the view. So we end up with, Garden Panorama View ... 

Our room is ok. Quite large and has a bathtub !  Like I say, it's a little bit rundown and you can see, there are some minor cracks on the wall and floor. By the way, no towels provided when we arrive at our room, I think the housekeeping staff forget to put it in, so we have to request. But it's ok. 



With no time to waste, immediately we explore the resort, the swimming pool and as well the beach of course! The beach is superbly clean and private. That's what Nexus famous with. However, the swimming pool is quite dirty and lack of sun lounges. The nearby pool bar is not operating like it supposed to be. When you swim, you can tell it is not well maintained. There is some kind of residue from something...I don't know. After we finish our activities (swimming at the pool, beach walk and resort tour), we return to our room, hoping that our requested towels are there. But, unfortunately, it's wasn't. We had called few times, but after 1 hour, only two towels arrive (actually requested three towels as we are a triple sharing basis), then, we have to wait another 45 minutes to get another towel (and it is pool towel). To make matter even worse, our bathroom is leaking! Flooded with water. 

Immediately we call the service center to assist. That night we decided to have our dinner outside (supposed to be at Nexus Sunset Bar) maybe just to let loose little bit as.someone get pissed off over all the incidents. Well, everyone did. 



If anyone asked me " How do you rate your stay ". I would say 3/5. Not all that bad. The good thing is the beach and the breakfast. The beach is wonderful, clean and private as well, which exactly what everyone needs. The breakfast is delicious but the choices of foods need to be improved. Pastries counter kind of empty with only bread and sponge cake. But the hot section is wonderful and generous. 


I'm not like a corporate traveler or auditor of hospitality standard, I'm just a real traveler, speaking about or to sharing about my journey to certain places. I write my experience either it's good or bad. Have to do it, so that all of you guys can take necessary precautions and what to expect. 

Tips
1. Choose or negotiate with the room reservation associate prior to your arrival, to get your room closer to the main building.
2. Book via phone instead via any booking website or their own website and sometimes it's much cheaper!
3. Nexus good for 3 days two nights or less. 
4. When having breakfast, please seated inside rather than outside. Sighted many flies outside.


So, go! Recommended for short weekend gateway 




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